TurboTax Help and Support: Access to a TurboTax specialist is included with TurboTax Deluxe, Premier, Self-Employed and TurboTax Live; not included with Free Edition (but is available as an upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. Apr 12, 2017  Problems installing or running TurboTax 2016 I'm trying to install TurboTax on my Windows 10 Home Version 1607 64-bit computer. It seems to run fine but TurboTax won't run.

Updated November 29, 2018 TurboTax can run on many different computer platforms, from PCs to Macs, to mobile devices such as iPads, iPhones and Android phones and tablets. If you install TurboTax on your desktop, laptop or mobile device, check that your system meets the minimum requirements to ensure it will run smoothly. This includes checking the operating system version number for both computers and mobile devices. The TurboTax minimum system requirements will depend on the year of the tax software you are using and if you're using a Windows or Mac system.

Windows: TurboTax Minimum System Requirements Users on Windows Vista or later must have administrator rights to install and run TurboTax. For Windows and Mac: An inkjet or laser printer is required if you want to print your tax return or other forms. Adobe Reader 8.0 or higher to view or print your tax forms. TurboTax 2015 requires Adobe Reader 10 or higher. What if Your Computer Doesn't Meet Spec Requirements? If your computer or device doesn't meet the TurboTax minimum specifications for the installed version of the software or app, if you can run a web browser, you may be able to use, which does not require an installation of software.

It is called TurboTax Online, and is the choice of many. As of November 2018, TurboTax Online requires on a Windows platform Firefox 40.x, Google Chrome 40.x, Microsoft Edge, Microsoft Explorer 11.x, or Opera 36.x to run smoothly. On a Mac platform, the online version requires the brower versions Firefox 40.x, Safari 12.x, Google Chrome 40.x, or Opera 36.x. Kinle Fire requires Silk, and Chromebook require Google Chrome.

Java for OS X 1.8.0_31: A Java updater for OS X. Intel-based Mac Example: For Java version 7 Update 65 (7u65) the file to download is. Java for OS X, free download. Download java for os x 2015-001.

IOS devices updated beyond 9.x simply require the newest version of Safari on the device. IOS App: iPhone, iPad or iPod touch • iOS 8.0 or later is required • 107 MB of space required to install • iPhone 5 or newer equivalent of performance Android App • Android 4.1 or later required.